Twelve engineers keeping storage, compute and network infrastructure running for customers who can't afford downtime — from bid desk to server room. This is the crew that turns a tender requirement into a working, supported deployment.
Between them, they cover the full arc of a deal — from the first technical conversation with a customer to the ticket that closes it out.
Runs the team day to day — resourcing engineers against live projects, keeping delivery on schedule, and making sure nothing falls through the cracks between presales and support.
The first technical voice a customer hears — turning requirements into sized solutions, BOQs and tender-ready designs before a single box ships.
Owns the escalations — the issues that need a senior hand, fast, on customer sites where every hour of downtime counts.
Organized by discipline, each with a standing node ID — the way we'd tag any asset that matters to an infrastructure build.